Gas Safe Register deals with all aspects of the downstream gas industry covered by the following regulations:

• Great Britain: The Gas Safety (Installation and Use) Regulations 1998
• Isle of Man: The Gas Safety (Installation and Use) Regulations 1994 as amended and applied by the Gas Safety (Application) Order 1996
• Northern Ireland: The Gas Safety (Installation & Use) Regulations (Northern Ireland) 2004
• Guernsey: The Health and Safety (Gas) (Guernsey) Ordinance, 2006

They cover both piped natural gas and liquefied petroleum gas (LPG).

It is law that anyone carrying out gas work that is within the scope of the appropriate Regulations is on the Gas Safe Register.

The register is there to protect consumers from unsafe gas work. Your status as a registered engineer is evidence that you are working legally and you are competent and safe to work with gas.

Gas Safe Register will:

• Raise public awareness of gas safety and the gas register,
• Manage inspection and enforcement,
• Provide technical support and standards updates to registered engineers, and
• Provide facilities for the reporting of notifiable gas work.

• Lower cost of overall service; reduced registration fees with planned reductions over the next 10 years
• Increased demand for your services; better public awareness to create a higher demand for Gas Safe registered engineers
• Renewal of registration on anniversary of registration; Twelve-months service for 12 months fee (see costs and renewals for details)
• Technical standards update and technical alerts services (see technical support for details),
• Registered Gas Engineer; your monthly magazine, big on technical content and industry needs. Written by technical experts from across the industry. (see technical support for more details)
• Consultation on significant changes; we will consult with you on matters that impact the register
• Simple online application and renewal process; supported by printed versions where relevant
• Straightforward complaints and appeals procedures

Gas Safe Register is the official stamp for gas safety and it carries with it a simple message; gas, safe, register – keep gas safe.

This powerful symbol is about gas safety and the meaning is clear. A Gas Safe registered engineer is safe to work with gas.

As well as being the identity for the register, Gas Safe Register will be used for a range of gas safety campaigns. Gas Safe Register will be held in trust by the Health and Safety Executive and will remain the official stamp for gas safety. There will always be a Gas Safe Register, and as long as you remain registered, you will always be a Gas Safe registered engineer.

Helping you to promote your registration Once you have registered, you can log in to your online account and download the Gas Safe Register marketing toolkit. This contains the Gas Safe Register logo, templates and guidance for you to produce your own stationery and advertising.

Technical Support Technical support is available to all registered engineers for any gas related issues. Our dedicated technical support specialists are available by calling 0800 408 5577 or 01256 650 005 and by email - technical@gassaferegister.co.uk to provide front line technical support.

• Standard Updates and Technical Bulletins
  Standards updates are published regularly and incorporated into a Normative Document list on a quarterly basis so that it is always clear which standards are current. Technical information is available online if you have an online account. You will receive technical bulletins via e-mail and Registered Gas Engineer when an issue arises, and you will receive safety alerts by either email, letter or both and in urgent cases by SMS text message. This is all part of the core service with no additional charge.
• Registered Gas Engineer
  You will receive Registered Gas Engineer every month. It is a technical magazine written by engineers for engineers. Editorial contributions come from Gas Safe Register technical team, registered engineers, industry bodies and others with an interest in gas safety. You can also view Registered Gas Engineer online.

Work reportingGas Safe Register provides a service that allows you to report gas work that is notifiable under the Building Regulations.

For more information about work notifiable under the Building Regulations visit the Communities and Local Government website for Great Britain; and the Department of Local Government and Environment for the Isle of Man. Please note there is no legal requirement to notify under Building Regulations in Northern Ireland.

Inspection and enforcementWe assess the competence of individual engineers by inspecting the gas work you have carried out. Inspections will be generated from a range of data sources. Each piece of work you carry out is a potential candidate for inspection.

All registered engineers and businesses have a risk profile that is made up of a range of factors. This will help us to target inspection resources where we anticipate finding work that might be considered of higher risk.

Along with building a comprehensive risk model, we are securing gas installation information from a range of sources. We will regularly feed the risk model with installation data and from a combination of both generate the work to inspect.

Our dedicated enforcement team will identify and pursue businesses and individuals that undertake gas work unregistered.

Complaints and appeals

• Complaints
  All complaints will be assigned to a complaints officer who will see the complaint through from start to finish. All communications and a record of activity will be stored for future reference to help us continue to improve procedures and processes. The complaints procedure will also be supported by an independent appeals service.
• Appeals
  We have established an independent appeals service to resolve any outstanding customer complaints impartially and promptly.