This notice describes the privacy policy of GasSafeRegister.co.uk. By registering your details with the Gas Safe Register, you are accepting and consenting to the practices described in this Privacy Policy.

Any personal data or sensitive personal data provided to or gathered by GasSafeRegister.co.uk will be controlled by Capita Gas Registration and Ancillary Services limited (Company No. 05078781), whose registered office is 17 Rochester Row, London, United Kingdom, SW1P 1QT. Capita Gas Registration and Ancillary Services Limited is registered as a data controller for this purpose with the Information Commissioner’s Office.

References to “Gas Safe Register” in this policy are to the data controller acting under that trading name.

Gas Safe Register will not sell, share, transfer or rent the information collected on this site other than as disclosed in this statement. Gas Safe Register will use such information for:

• Sending you information about services or technical information by any means, including by email;
• Keeping you informed of new content on the site by way of email alert, or to follow up on the interest you have shown;
• Managing and maintaining installer’s registration accounts and payments;
• Notifying and communicating with installers about their accounts;
• Use in the ‘Find an Installer’ and ‘Check an Installer’ functions on the consumer facing site;
• The purposes of gas safety, which might include (but not be limited to):
  • liaison with relevant government agencies and departments, or other parties, in promoting and demonstrating gas safety; and
  • determining one or more risk models and inspection regimes to be applied by Gas Safe Register, other bodies, or industry generally.

This information may also be used to improve the service provided via our website, prevent or detect fraud or abuses of our website or the register, and to enable third parties to carry out technical, logistical or other functions on our behalf.

Gas Safe Register will at all times comply with the requirements of the Data Protection Act 1998, including ensuring that there are appropriate technological and operational procedures in place to protect our users' information. When you submit personal data via the web site, this is protected both online and offline.

All of our users' information, not just personal data, has restricted access. Our employees must use password-protected log-in screens to gain entry to restricted information. Furthermore, all employees are kept up-to-date on our security and privacy practices. When new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure your information is protected. You may at any time request a copy of the data we hold on you by sending an email to the address at www.GasSafeRegister.co.uk, or by written notice to us. A fee of £10 will be charged for this.

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We reveal only the last four digits of your credit card numbers when confirming an order. The entire credit card number is transmitted to the appropriate credit card company during order processing.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

Please be aware that Gas Safe Register is not responsible for the privacy practices or content of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Gas Safe Register gives you access to a broad range of information about your account and your interactions with Gas Safe Register for the purpose of viewing and updating that information.

• Most of the information required from installers is mandatory information required to maintain the Gas Safe Register.
• Installers can elect whether they are used in the ‘Find an Installer’ function.
• All installers will be included in the ‘Check an Installer’ functionality, but installers can elect not to have their photograph displayed.
• We will have to send certain key correspondence to installers at specific times (installer magazine, renewing registration are some examples) and you can elect which method you would like to receive this in the Manage Account section of the installer site.

If you have any concern about privacy at GasSafeRegister.co.uk, please email us a thorough description and we will try to resolve the issue for you.

Our Privacy Policy might change from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of your information.

If we decide to change our privacy policy, we will notify you of those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You will have a choice as to whether or not we use the information in this different manner. We will use information in accordance with the changed privacy policy unless you notify us that you wish to unsubscribe.

We use IP addresses to analyse trends, administer the website, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to any personally identifiable information.

You may opt-out of receiving information from us by email at any time by sending an email to the address at www.GasSafeRegister.co.uk, or by written notice to us.